For I Am Important!
"Yes, my name is Trevor Evans, and I just got a note from your
collection company. Why is that?!"
"Well, my theory would be that it would be because you owe
me money. But if you would like me to confirm, I could check
my records. What is your phone number and I'll check."
Gord pulls up his account and it turns out Mr. Evans here owes
him $41 in late charges (he only ever spent $6 in the store in
rentals in the first place), and never rented again. After six
months, accounts owing more than $20 are forwarded to
collections. Gord explained all this to him.
"Late fees are illegal! You can't charge them if you are a
retail establishment! I know the law!"
"Apparently you failed that class. You were advised when
you signed up that games returned late would incur a charge of
$1 per day."
"Just because you say so doesn't make it true."
"Don't you know who I am?"
"Yes, you would be Trevor Evans."
"You don't know who I am, do you?!"
"You're not Trevor Evans?"
"You have no idea at all who I am!"
"You would be the guy that owes me $41 in late fees and
apparently failed law class."
"I'll get my Lawyer after you!"
"I'll save him the call. What's his name and number?"
"I'm not telling you his name."
"Did he fail his law class too? I hope not."
"You'll have to sue me if you ever want your money."
Ok. Normally I wait a year before filing any sort of legal
action on unpaid debts, but if you want I can file that on
Monday. In hindsight, that was a pretty stupid threat as now
you've got everything happening faster. But then, you're
you. Have a nice day.
Two days later I get a cheque for the money owed. Spiffy.