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               hapter 
              Eleven 
              
             
               he Heat 
            Comes Down On The Operation! 
            
              
                
                  So back in the day Gran Turismo 
                  was 'da bomb' and everyone wanted it.  With eight copies, it 
                  was a huge rental.  Anyway, one of the copies got stolen in 
                  October. 
                   
                  So the Gord opens a new copy and it is rented to a new 
                  account. 
                   
                  Game comes back looking like it was carved and used to serve 
                  drinks on.  Here are the main conversational points from the 
                  conversations... 
                   
                  <Conversation one> 
                   
                  "That CD was like that when we got it." 
                   
                  "No, no it wasn't.  You were the first ones to rent it." 
                   
                  "Oh, well my husband will be in to pay for it." 
                   
                  <Conversation two> 
                   
                  "I'm not paying for the game unless I can keep the game!  I 
                  want to make sure you aren't making this up!" 
                   
                  "Sure.  You can have it." 
                   
                  "Oh, well my husband will be in to pay for it." 
                   
                  <Conversation three> 
                   
                  "I'm not paying for the game unless I can keep the games AND 
                  the case!" 
                   
                  "Sure.  You can have them both.  They're sitting in a 
                  drawer." 
                   
                  <Conversation four> 
                   
                  "First you said the game was wrecked, and now you say it 
                  doesn't work!  Why are you exaggerating the damage?!" 
                   
                  "Ma'am, you destroyed the game.  You owe for the game.  End 
                  of story.  I'm sorry if my choice of adjectives is 
                  confusing." 
                   
                  "If you ever want your money, you'll have to sue." 
                   
                  "Fine.  I'll get the paperwork in order and filed." 
                   
                  "We'll see you in court!" 
                   
                  "Ok." 
                   
                  "What?  You can't sue!" 
                   
                  "Why not?" 
                   
                  "Because… because…" 
                   
                  "I see you've put a lot of thought into this plan." 
                   
                  <click> 
                   
                  Anyway, two days later I get a wonderfully handcrafted letter 
                  from her that would put a six year old to shame if they wrote 
                  it.  My god, it was one giant paragraph explaining why she was 
                  right and I was wrong.  I will find this letter and scan it 
                  for so you can see it.  It was truly god awful. 
                   
                  And the Gord did what he does best, he wrote back. 
                   
                  "I have received your letter dated June 14, 1999.  In this 
                  letter, besides highlighting your apparent third grade writing 
                  level, you deny any liability on your part for the damage done 
                  to the game (Gran Turismo) that you rented." 
                   
                  You can just imagine the rest….  Thus spoke the Gord! | 
               
             
             
                
            
              
          
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